PRIVACY POLICY
Your privacy is very important to us. This Privacy Policy explains how REDDON collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you place an order or interact with our website, we may collect the following information:
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Name
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Phone number
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Email address
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Shipping and billing address
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Payment details (processed securely via third-party payment gateways)
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Order history and preferences
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Communication, queries, or feedback shared with us
2. How We Use Your Information
We use the collected information to:
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Process and deliver your orders
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Provide customer support and respond to queries
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Send order updates and service-related communications
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Send promotional or marketing communications only with your consent
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Improve our website, products, and services
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Comply with legal, regulatory, and tax requirements under Indian law
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only when necessary, such as:
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With trusted service providers (delivery partners, payment processors) to fulfill your order
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With government or legal authorities if required by applicable laws or regulations
All third parties are required to handle your data securely and only for the intended purpose.
4. Data Security
We take reasonable and appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or loss.
All payments are processed securely through trusted third-party payment gateways. REDDON does not store your card, UPI, or banking details on its servers.
5. Cookies
Our website uses cookies to improve user experience and website performance. Cookies help us understand user behavior and remember preferences.
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
6. Your Rights
You have the right to:
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Access or update your personal information
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Request correction or deletion of your data (subject to legal and order-related requirements)
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Opt out of promotional or marketing communications at any time
To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
REDDON reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website.
CONTACT DETAILS
Brand Name: REDDON
Business Location: Angamaly, Ernakulam District, Kerala, India
Email: reddonlubricants@gmail.com